Welcome to Skilljar Academy
Brand new to Skilljar? Our Onboarding courses will help you plan, design, and launch a world-class training program.
Whether you're a beginner or an expert, you'll find valuable tips and tricks in our brand new QuickTips Library. You'll also find unique insights in our Webinars series and our eBooks series.
Your Guide to Creating a Customer Onboarding Program
FREE
Implementation 101
Planning your training portal launch.
FREE
20 mins
Onboarding Course 1: Setup
Configuring your environment.
FREE
18 mins
Onboarding Course 2: Content
Creating courses, lessons, and live training events.
FREE
30 mins
Onboarding Course 3: Publishing
Creating a domain, configuring access, and promoting your training.
FREE
32 mins
Course Series Filter Groups
Make it easy for students to find courses within course series.
FREE
3 mins
Working w/ Tags
Learn about tags and how to surface courses on your catalog using filter groups.
FREE
5 mins
Inviting Dashboard Users
Learn about the various types of dashboard users and how to manage them.
FREE
5 mins
Updating Dashboard Users
Learn how to update existing dashboard users and their abilities within Skilljar.
FREE
3 mins
Catalog Filter Groups
Make it easy for students to find courses on your catalog.
FREE
6 mins
Performing Bulk Uploads
Learn how to upload content in bulk and automatically create lessons from the content.
FREE
3 mins
Dashboard vs Training Domain
Administrators use the Skilljar Dashboard to design and distribute their training platforms.
FREE
3 mins
Getting Started w/ Live Training
Use this lesson type to offer Instructor-Led or Virtual Instructor-Led Training from within Skilljar!
FREE
4 mins
Mapping Your Customer Training Journey & Growth Plan
Customer training is not designed to be static; there’s always room for more growth.
FREE
Creating a Successful Customer Training Strategy
Creating a comprehensive customer training program might seem like a daunting task, but there are some simple steps you can take to set your organization up for success.
FREE
3 Steps to an A+ Customer Training Plan
Learn tips, tools and best practices to help you create a comprehensive customer training plan for Q4 and beyond.
FREE
Adapting Customer Onboarding for an On-Demand World
Learn how to create an effective customer education strategy for the modern learner.
FREE
Creating the Perfect Training Course
In this webinar, we discussed the findings from our latest study on the anatomy of a training course.
FREE
Data-Driven Training: Customer Training Completion Rates
We crunched some of the numbers to bring you data on training completion rates and how different factors in your courses and content may affect them.
FREE
Creating a Successful Customer Training Strategy
Creating a comprehensive customer training program might seem like a daunting task, but there are some simple steps you can take to set your organization up for success.
FREE
Optimizing Customer Training: Benchmarks for 2017
We analyzed data collected over multiple years of delivering best-in-class training experiences to provide insight into how customer training teams are educating their users today.
FREE
Why Every Tech Company Needs a Customer Enablement Program
Today’s customers have more choices than ever before. If you want to keep their business, you need to set them up for success from day one.
FREE
3 Ways to Create a Best in Class Customer Training Plan
FREE
Customer Training Benchmarks for 2017
FREE
How Customer Education and Support Can Solve Each Other’s Problems
FREE
3 Reasons to Prioritize On-Demand Customer Training
FREE
How to Price and Package Customer Training
FREE
Choosing the Right Technology for External Training
FREE
Customer Training Goals for 2018
FREE
Aligning Customer Training with Certifications
FREE
Training for Lead Generation, Customer Onboarding & Support
FREE
Working w/ Language Packs
Allow your students to navigate your training platform in their desired language.
FREE
2 mins
Customizing Course Platform Text
Customize the default text that appears in the training platform.
FREE
2 mins
Optional Lessons
Use optional lessons to offer flexibility with surveys, exams, and more.
FREE
3.5 mins
Managing Live Event Attendees
Learn how to manage existing live events and attendees.
FREE
3 mins
Single Sign-On Overview
Learn the basics of Single Sign-On and how you can use it to control enrollment and authentication in your training domain.
FREE
3 mins
Course Recommendations
Skilljar creates course recommendations dynamically for each student, based on courses that other students enrolled in.
FREE
3.5 mins
Basic Course Publishing
In this video, we review the basics of the Publish Course window.
FREE
5 mins
Admin Dashboard Overview
We are excited to announce the new Admin Dashboard!
FREE
3 mins
Marketing New User Training
Learn how to convert your newest customers into your newest learners!
FREE
20 mins
Promoting the Product
Discover ways to inspire end users to learn more about the various products and features you offer.
FREE
18 mins
Monetizing Training
Ready to grow training revenue? Learn how to leverage internal partnerships to drive training revenue through the roof.
FREE
18 mins
The Rise of Customer Education (Fireside Chat)
Exploration of market and industry trends that have led to an increased focus on Customer Education
FREE
Defining Your Customer Education Model (Keynote)
Determine the model that best suits your needs and how to put that model into action
FREE
Content that Sticks (Panel)
Strategies for Building Effective Training Content for Voluntary Learners
FREE
Data-Driven Customer Education (Panel)
Lessons Learned from Embedding Education Throughout the Customer Journey
FREE
Skilljar Onboarding
Welcome to Skilljar! These courses will guide you to a successful launch.
4 Courses
Analytics Fundamentals
Learn how to get the most out of Skilljar enrollment and student data.
FREE
19 mins
Marketing Fundamentals
Develop high level marketing strategies for your customer training program.
3 Courses
The 3 Stages of Customer Training Development
FREE
QuickTips Library
Learn Skilljar best practices in 6 minutes or less.
16 QuickTips
Product Updates 2019
Check back here each month for details on the newest features of Skilljar!
FREE
<1 min
Measuring the ROI of Customer Training
FREE
Skilljar Connect
Check out the presentations from Skilljar Connect 2018.
4 Presentations
eBooks
Check out these helpful resources.
14 eBooks
Webinars
Check out our recorded webinars here.
9 Recordings
Choosing Between On-Demand and Instructor Led Training
FREE
Best Practices for Launching an LMS
FREE