Training a Global Audience: Learnings from Serving Education to Customers All Over the World

Training a Global Audience: Learnings from Serving Education to Customers All Over the World

When usage is growing there are both language and cultural barriers to overcome to make sure your users are learning effectively around the globe - Presented by Craig Morrison & Jeff Resnick, OSIsoft

About this course

So you've developed some amazing content and people are starting to learn. Job done, right?

Not quite - when your product usage is growing there are both language and cultural barriers to overcome to make sure your users are learning effectively around the globe. While there may not be a "one-size-fits-all" approach, in this session we'll share some lessons learned in developing our own global learning program for our users that span 21,000 sites in 147 countries.

Presented by: 

  • Craig Morrison, Global Customer Learning Manager, OSIsoft
  • Jeff Resnick, eLearning Specialist, OSIsoft
 

Curriculum

  • Training a Global Audience
  • Next Steps

About this course

So you've developed some amazing content and people are starting to learn. Job done, right?

Not quite - when your product usage is growing there are both language and cultural barriers to overcome to make sure your users are learning effectively around the globe. While there may not be a "one-size-fits-all" approach, in this session we'll share some lessons learned in developing our own global learning program for our users that span 21,000 sites in 147 countries.

Presented by: 

  • Craig Morrison, Global Customer Learning Manager, OSIsoft
  • Jeff Resnick, eLearning Specialist, OSIsoft
 

Curriculum

  • Training a Global Audience
  • Next Steps