Technology often feels like it is developing and innovating at a breakneck speed, but is the pace of innovation in education services and customer training keeping up? The modern Customer Education Program is challenged to keep up with this rate of change, sufficiently enable customers and meet ambitious organizational goals.

In this webinar, Erika Dunham, Director of Education Services at UserZoom, will discuss how to build a Customer Education Program that matches today’s user needs by focusing on three components of a comprehensive strategy: technology, engagement, and content.

Learn about: 

• Selecting technology with the capacity to power your innovative customer education program
• Creating an engagement strategy that promotes your program initiatives and drives usage
• Developing a content strategy that meets the needs of today’s learners and your company