Unlocking Insights: How to Prove ROI for Your Program

Unlocking Insights With Skilljar Analytics: How to Prove ROI for Your Program

Customer success, support, and implementation teams know from experience that trained customers are your best customers. Customers that are highly engaged in training experience better outcomes and higher retention. Having data that proves the success of your education program to internal stakeholders will help you grow your program and make a case for additional resources. In this session, learn how to set your platform up for success—customer success, that is, by connecting education content consumption to business metrics such as customer health scores and adoption. We'll also share insights gathered from Skilljar’s data that can help you increase learner engagement.

Speaker(s)

Susanne Mueller
Sr. Product Manager, Skilljar

Nate Whitley
Product Ops, Skilljar