Building a Diversified Training Program that Drives Engagement
This session will cover the importance of creating various forms of training to retain customers, and how to monitor and evolve them to ensure continual customer engagement.
In today’s environment, holding on to your existing customers matters more than ever. We know that lifetime value is based on a strong foundation of active, engaged users who understand what your product offers and regularly experience its benefits. In order to achieve this, companies need a diverse, scalable training content strategy, which ultimately enables them to engage and retain their customers.
In this session, our panel of education leaders will share their program strategies and highlight why it’s essential to create various forms of training to help retain customers. They will discuss how they monitor and evolve elements over time to ensure continual customer engagement.