Aligning Customer Education and Certifications: Models for Achieving Integrated Outcomes

Aligning Customer Education and Certifications: Models for Achieving Integrated Outcomes

Panelists discussed the benefits of a certification program and how such a program relates to Customer Education.

About this course

Panelists: Dean Onishi, Procore, Dave Derington, Outreach, and Debbie Smith, QuickBase

In this panel discussion from Skilljar Connect 2019, moderated by Skilljar Director of Product, Thomas Plaster, our guests discussed the benefits of a certification program and how such a program relates to Customer Education. The panelists explore the various types of credentials available and the benefits of each.

Other discussion topics include:

  • Monetization of credentialing
  • High-stakes vs. low-stakes certifications
  • Aligning curriculums, certifications, and other forms of assessment
  • Assessment development and management

About this course

Panelists: Dean Onishi, Procore, Dave Derington, Outreach, and Debbie Smith, QuickBase

In this panel discussion from Skilljar Connect 2019, moderated by Skilljar Director of Product, Thomas Plaster, our guests discussed the benefits of a certification program and how such a program relates to Customer Education. The panelists explore the various types of credentials available and the benefits of each.

Other discussion topics include:

  • Monetization of credentialing
  • High-stakes vs. low-stakes certifications
  • Aligning curriculums, certifications, and other forms of assessment
  • Assessment development and management