Aligning Customer Education and Certifications: Models for Achieving Integrated Outcomes
Panelists discussed the benefits of a certification program and how such a program relates to Customer Education.
In this panel discussion from Skilljar Connect 2019, moderated by Skilljar Director of Product, Thomas Plaster, our guests discussed the benefits of a certification program and how such a program relates to Customer Education. The panelists explore the various types of credentials available and the benefits of each.
Other discussion topics include:
- Monetization of credentialing
- High-stakes vs. low-stakes certifications
- Aligning curriculums, certifications, and other forms of assessment
- Assessment development and management
Panelists include: Dean Onishi (Procore), Dave Derington (Outreach), and Debbie Smith, QuickBase