Across the EdTech industry, companies are being called upon to help millions of teachers, administrators, and students adapt to virtual learning environments in time for the start of the new school year. Teachers of various levels of technical expertise are being asked to adopt new technologies fast.

This begs the question, who teaches the teachers?

Customer Education teams! In this session, we’ll apply lessons learned from the rise in EdTech resources to Customer Education as a whole.

Join us for a panel webinar, where we’ll showcase some of the most innovative EdTech companies, and how they’re helping teachers and school administrators prepare for the new challenges ahead. Guests from Outschool, MakeMusic, Remind, and Newsela will share:

• How to quickly scale Customer Education initiatives to accommodate new needs
• Tips for training users of various levels of technical expertise
• How to adapt your Customer Education approach to reach more learners

Panelists:
Marina Hydeman, Teacher Success Lead, Outschool
Giovanna Cruz, Manager, Customer Success, MakeMusic
Ashley McConnaughy, Customer Education Manager Remind
Emily Lepkowski, Sr Mgr, Teaching & Learning, Newsela