Keynote: Why Education Is At The Heart of CS

Keynote: Why Education Is At The Heart of CS

Learn why education is critical at every step of the customer lifecycle, and how customer communities can provide a platform to share learnings and best practices.

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About this course

Why Education Is At The Heart of Customer Success

The past few years have created unprecedented challenges for all businesses. And now more than ever, your customers need you, the Customer Success community, to lead and guide them to long-term, durable growth. Join us for this candid talk from Nick Mehta, CEO of Gainsight, and learn why education is critical at every step of the customer lifecycle, and how customer communities can provide a platform to share learnings and best practices.

Speaker(s)

Nick Mehta
CEO, Gainsight

Curriculum42 min

  • Why Education Is At The Heart of Customer Success
  • Next Steps

About this course

Why Education Is At The Heart of Customer Success

The past few years have created unprecedented challenges for all businesses. And now more than ever, your customers need you, the Customer Success community, to lead and guide them to long-term, durable growth. Join us for this candid talk from Nick Mehta, CEO of Gainsight, and learn why education is critical at every step of the customer lifecycle, and how customer communities can provide a platform to share learnings and best practices.

Speaker(s)

Nick Mehta
CEO, Gainsight

Curriculum42 min

  • Why Education Is At The Heart of Customer Success
  • Next Steps