Meeting The Needs of Your Business

What does success look like in education? You have a large amount of users in your program, you’ve got great engagement, and your completion rates are off the charts. But are you tying your trained customers’ activity to overarching business goals like customer satisfaction and retention? Being able to show your stakeholders the impact of customer education on these high-level company goals will help your program get the recognition it deserves as well as secure budget to grow it.

In this session, Zach Wojtowicz will illustrate how Buildertrend’s trained customers compare to untrained customers. Their education program has had a demonstrated impact on growing and retaining revenue and improving customer satisfaction. Learn how to prove that your education program is impacting overall business goals too.