Trends in the Field: Observations from Skilljar's World-Class Customer Success Team

Trends in the Field: Observations from Skilljar's World-Class Customer Success Team

Learn about the trends that our experts are noticing - Presented by Skilljar's own CS Team Members, Sara Robba, Dean Spalding, Ana Mays, & Macz Norton

About this course

Skilljar's Customer Success team has the privilege of helping the best Customer Education teams in the world bring their programs to life. We're bringing their years of experience to you in this session. 

Join us to learn:

  • What major trends they've seen among their customers 
  • How the best programs are adapting to the new remote world
  • What the foundation for a successful program is

Presented by:

  • Sara Robba, VP of Customer Success, Skilljar
  • Dean Spalding, Customer Success Manager, Skilljar
  • Ana Mays, Customer Success Manager, Skilljar
  • Macz Norton, Customer Success Manager, Skilljar

Curriculum

  • Trends in the Field: Observations from Skilljar's World-Class Customer Success Team
  • Next Steps

About this course

Skilljar's Customer Success team has the privilege of helping the best Customer Education teams in the world bring their programs to life. We're bringing their years of experience to you in this session. 

Join us to learn:

  • What major trends they've seen among their customers 
  • How the best programs are adapting to the new remote world
  • What the foundation for a successful program is

Presented by:

  • Sara Robba, VP of Customer Success, Skilljar
  • Dean Spalding, Customer Success Manager, Skilljar
  • Ana Mays, Customer Success Manager, Skilljar
  • Macz Norton, Customer Success Manager, Skilljar

Curriculum

  • Trends in the Field: Observations from Skilljar's World-Class Customer Success Team
  • Next Steps