Data-Driven Customer Education (Panel)
Lessons Learned from Embedding Education Throughout the Customer Journey
Hosted by Skilljar’s Linda Schwaber-Cohen, and featuring Peter Goldstein of Quick Base, Mojtaba Navid of Autodesk, and Karen Farmer, formerly of Zendesk, this panel explores how each panelist uses data to make more strategic decisions about their Customer Education programs and how they report on the progress of their programs internally.