What Do Executive Leaders Want From a CEd Program?

This panel shares the hits and misses in Customer Education they've experienced firsthand, and what metrics they look for to prove ROI for their programs.

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About this course

A View From the Top: What Do Executive Leaders Want From a Customer Education Program?

Learn from top education and customer success executives on what they look for in an education program and how they tie training to overall business goals. From an executive point of view, they'll share the hits and misses in Customer Education they've experienced firsthand, and what metrics they look for to prove ROI for their programs. They'll also share best practices and team successes that you can take away and implement into your own programs.

Speaker(s)

Mike Yakiemchuk
VP Highako University, HighRadius

Thomas Wirth
VP Education Strategy, Tricentis

Kara Blumberg
SVP, Customer Success & Professional Services, Outreach

Gemma Cipriani-Espineira
Chief Customer Officer, Chili Piper

Sandi Lin
CEO, Skilljar
Moderator

About this course

A View From the Top: What Do Executive Leaders Want From a Customer Education Program?

Learn from top education and customer success executives on what they look for in an education program and how they tie training to overall business goals. From an executive point of view, they'll share the hits and misses in Customer Education they've experienced firsthand, and what metrics they look for to prove ROI for their programs. They'll also share best practices and team successes that you can take away and implement into your own programs.

Speaker(s)

Mike Yakiemchuk
VP Highako University, HighRadius

Thomas Wirth
VP Education Strategy, Tricentis

Kara Blumberg
SVP, Customer Success & Professional Services, Outreach

Gemma Cipriani-Espineira
Chief Customer Officer, Chili Piper

Sandi Lin
CEO, Skilljar
Moderator