How to Build a Business Case for Customer Education
Customer education and customer success expert Brandon Carroll shares his proven method for building a business case for customer education and training.
How to Build a Business Case for Customer Education
From AUGUST 24, 2022
Customer education and customer success expert Brandon Carroll shares his proven method for building a business case for customer education and training.
Gain Internal Team & Stakeholder Buy-In
Brandon Carroll's successful career in scaling training programs provides valuable tips for organizations of all stages. In this webinar, he shares the template to gaining internal buy-in for customer education. Whether you're a fully staffed department trying to gain more budget or a lean team of one wanting to pilot a program, Brandon has useful learnings and takeaways for you!
Join this webinar and learn how to:
- Communicate the value of investing in customer education to internal departments
- Get buy-in by conducting a stakeholder mapping exercise
- Forecast the ROI of your customer education program
Brandon Carroll
Founder, Grow Product Adoption
Carolyn Bradley
Director of Demand Generation, Skilljar