Keynote: The Golden Rule for Your Customer Education Portfolio

Keynote: The Golden Rule for Your Customer Education Portfolio

Adam Avramescu shares his background and experience in the customer training field and delves into the strategy and tactics around building a Customer Education portfolio.

About this course

In this keynote address from Skilljar Connect 2019, Customer Education-industry expert, Adam Avramescu shares his background and experience in the customer training field and delves into the strategy and tactics around building a Customer Education portfolio. More specifically, Adam explores the following topics:  

  • Understanding your learners’ brains and motivations,
  • Content development cycles and addressing your learners’ needs and preferences, and
  • The Golden Rule of Customer Education.

About this course

In this keynote address from Skilljar Connect 2019, Customer Education-industry expert, Adam Avramescu shares his background and experience in the customer training field and delves into the strategy and tactics around building a Customer Education portfolio. More specifically, Adam explores the following topics:  

  • Understanding your learners’ brains and motivations,
  • Content development cycles and addressing your learners’ needs and preferences, and
  • The Golden Rule of Customer Education.