Hi,
Welcome to Skilljar Academy!

Brand new to Skilljar? Our Onboarding courses can help you plan, design, and launch a world-class training program.

Want to learn more about Skilljar?
Check out this interactive tour:

Take a Tour!
Using Gainsight to track customer health and drive retention? Make your training data part of the equation! View Course

These are your search results for

Learn Skilljar
Learn how to get the most out of Skilljar through Onboarding, Quick...
color-blue-600
Industry Resources
Learn all about the training/education/enablement industry including...
color-blue-800 swimlane-webinars swimlane-industry swimlane-reports swimlane-case-studies swimlane-ebooks swimlane-recent swimlane-templates
Earn a Certificate
Earn your certificate in the Foundations of Customer Education or...
color-blue-400
Skilljar Connect
Skilljar Connect brings together the industry’s best in Customer...
color-blue-700 swimlane-connect
What's New at Skilljar?
Keep up with the latest releases, updates, and additions to Skilljar....
color-blue-400 Job Board
View Updates
Localization: Customizing Your Program for a Global Learner Audience
This presentation will touch on topics such as workflows, leveling...
Program Strategy Track Content Development color-blue-600 Connect 2022
View Recording45 min
Establishing and Maintaining Your Content Roadmap
Aligning your content roadmap to overall business needs requires...
Content Development color-blue-800 Connect 2022
View Recording26 min
Show Me the Money
Skilljar customers that track training metrics are able to drive...
Program Strategy color-blue-400 Connect 2022
View Recording36 min
Creating a World-Class End-to-End Customer Learning Experience
Troy shares how Qualtrics uses Skilljar for the entire customer enablement...
Skilljar-Specific color-blue-700 Connect 2022
View Recording18 min
Unlocking Insights: How to Prove ROI for Your Program
Customers that are highly engaged in training experience better outcomes...
Skilljar-Specific color-blue-600 Connect 2022
View Recording16 min
Building Courses in Skilljar
Understanding the main components of course creation allows you to...
color-blue-400
View Course30 min
Publishing Courses & Objects
Skilljar's publishing settings are very customizable, ensuring all...
color-blue-600
View Course60 min
A New Segmentation Model for Customer Onboarding
Driving Product Adoption with the Risk-Scale Onboarding Matrix...
Guides Analytics auto-registration 2019 color-blue-800 Content Strategy Customer Education Industry auto-redirect
View Guide
Setting Up Your Domain(s)
This course is designed to help you understand more about the logistics...
color-blue-800
View Course30 min
Exporting Data from Group Analytics
This interactive lesson walks you through the process of collecting...
auto-registration Interactive color-blue-400 auto-redirect
Try It!
Adding Multiple Content Types to a Lesson
This interactive lesson is designed to walk you through the process...
auto-registration Interactive color-blue-400 auto-redirect
Try It!
Skilljar's External Management
This interactive demo shows you how to assign Student Managers to...
Students auto-registration Interactive color-blue-700 auto-redirect
Try It!
Measurement & Optimization Strategies
This course is designed to give you an overview of key topics for...
color-blue-400
View Course
Marketing and Distribution Tactics
This course is designed to give you an overview of key topics surrounding...
color-blue-600
View Course
Scheduling Reports with Skilljar
This interactive demo shows you how to set up a Scheduled Report...
Analytics Dashboard Administration auto-registration Interactive color-blue-800 Reports auto-redirect
Try It!
3 Steps to Using Education to Fuel Product-Led Growth (PLG)
Learn Skilljar's secrets to leverage customer education to fuel product-led...
Webinars auto-registration 2022 Customer Education Industry auto-redirect Operational Efficiency
View Webinar54 min
Scaling Success: 3 Plays for Lean Customer Education Teams
This session will guide you through three dynamic plays, each packed...
Webinars auto-registration color-blue-800 Customer Education Industry auto-redirect 2024 Operational Efficiency
View Webinar46 min
Innovation to Application: Must-Have Customer Education Automation & AI Tactics
Learn how to scale strategic initiatives and everyday tasks using...
Webinars auto-registration color-blue-700 Content Strategy auto-redirect 2024 Operational Efficiency
View Webinar59 min
OSIsoft drives 1000% increase in self-paced online course registrations with Skilljar
OSIsoft built OSIsoft Learning, a customer and partner education...
auto-registration 2020 color-blue-800 Case Studies Content Strategy VILT auto-redirect
View Case Study
Customer Education Strategy 101
How to build a Customer Education Program that matches today’s user...
Webinars auto-registration 2019 color-blue-400 Content Strategy Customer Education Industry auto-redirect
View Webinar44 min
Using a Last Lesson Experience in Your Courses
The Last Lesson Experience or Summary Lesson is a great chance to...
auto-registration color-blue-700 auto-redirect Templates
View Templates5 min
Expanding Your Audience with Content Syndication
Learn how Skilljar's Content Syndication feature allows you to share...
Domains & Publishing Program Strategy color-blue-800 Content Strategy 2024
View Course25 min
Cloning a Catalog Page
This interactive lesson is designed to walk you through the process...
auto-registration Interactive color-blue-700 auto-redirect
Try It!
Catalog Structure & Mapping
Understand the building blocks of your training domain to better...
auto-registration color-blue-800 Single Lesson auto-redirect
4 min
Content Creation and Curriculum Design
This course is designed to give you an overview of key topics surrounding...
color-blue-800
View Course
Strategies for Promoting your Training Offerings
Discover ways to inspire end users to learn more about the various...
Marketing 2019 color-blue-600 Industry-Related Courses
View Course18 min
6 Ways to Secure More Training Budget
We’ll show you 6 ways to demonstrate the value of your program to...
Guides Analytics auto-registration 2020 color-blue-400 Customer Education Industry auto-redirect
View Guide
How Customer Education Can Help You Scale Your Customer Success Team
We delve into why and how Customer Education is an effective method...
Guides auto-registration 2019 color-blue-400 Customer Education Industry auto-redirect
View Guide
5 Ways to Ensure Training is Cross-Functional
Regardless of where your training department sits, it is essential...
Guides auto-registration 2020 color-blue-600 auto-redirect
View Guide
How Customer Education and Support Can Solve Each Other's Biggest Problems
We share real-world strategies to help customer education and support...
Guides Analytics auto-registration 2019 color-blue-600 Content Strategy auto-redirect
View Guide
Gaining Buy-In: How to market your external training program internally
Walk away knowing how to win hearts & minds (plus budget) through...
Webinars Marketing auto-registration color-blue-800 auto-redirect 2024 Product Adoption
View Webinar58 min
Level Up Your Content for Customers
In this webinar, Matt reveals the secrets of success for anyone looking...
Webinars auto-registration 2021 color-blue-600 Content Strategy auto-redirect Customer Experience
View Webinar54 min
Meeting Your Users Where They Are: Success Strategies for Education at Scale
Hear how two different organizations used technology to transform...
Webinars auto-registration 2021 color-blue-700 Content Strategy Integrations auto-redirect Operational Efficiency
View Webinar54 min
Skilljar's Content Syndication
This interactive lesson is designed to walk you through the process...
auto-registration Interactive color-blue-800 auto-redirect
Try It!
Clever Cuts Number of Support Tickets by 25% and Increases NPS by 15 points with Skilljar
EdTech Scales Customer Training for Those Who Train Our Kids...
auto-registration Case Studies 2022 Certification Content Strategy auto-redirect
View Case Study
Zywave Increases Product Usage through Partner Training by 200% with Skilljar
After trying two other LMS vendors and a homegrown WordPress system,...
auto-registration 2021 color-blue-600 Case Studies Partner Education auto-redirect
View Case Study
Welcome to Skilljar Onboarding
Learn more about Skilljar, the onboarding process, and all of the...
color-blue-600
View Course40 min
The New Formula for Customer Onboarding
Preventing Customer Churn and Driving Product Adoption...
Webinars auto-registration 2019 color-blue-400 Content Strategy Customer Education Industry auto-redirect
View Webinar59 min
Ten Tips for Effective Content in Skilljar
We’ll show you how to execute on the top 10 content strategy tips...
Webinars auto-registration 2019 color-blue-600 Content Strategy Customer Education Industry auto-redirect
View Webinar51 min
Customer Education Benchmarks & Trends Report 2022
In this report, we’ll share our findings from surveying 120+ external...
Analytics auto-registration Reports 2022 Customer Education Industry auto-redirect
View Report
How to Secure (More) Budget for Customer Education
We share the top tips from industry leaders to help you demonstrate...
Webinars Analytics auto-registration 2020 color-blue-400 Customer Education Industry auto-redirect
View Webinar56 min
Gainsight’s Elearning Platform Exceeds Industry Usage Benchmarks by 3X
Gainsight University Realizes Highest Engagement Volumes in Company...
auto-registration color-blue-400 Case Studies 2022 Integrations auto-redirect
View Case Study
Building Your Customer Education Brand
Using customer champions to drive widespread program adoption...
Webinars Theming Marketing Webinar auto-registration 2019 color-blue-800 auto-redirect
View Webinar50 min
The Champion’s Edge: Award-Winning Customer Education Playbooks
Award-Winning Customer Education Playbooks Unveiled...
Webinars auto-registration color-blue-800 Customer Education Industry 2023 auto-redirect
View Webinar38 min
Three Keys to Unlocking a Successful Customer Education Program
The most successful programs have three key attributes in common:...
Guides Analytics auto-registration 2019 color-blue-400 color-blue-600 Content Strategy Customer Education Industry Integrations auto-redirect
View Guide
Paycor: Skilljar is a ‘game changer’ for scaling product adoption and setting customers up for success
Customer-focused LMS is key to increasing revenue retention and building...
auto-registration Case Studies Recent Content Strategy 2023 auto-redirect
View Case Study
3 Questions to Evaluate the Health of Your Customer Education Program
We’ve put together three questions to help you evaluate the health...
Guides Analytics auto-registration 2019 color-blue-800 Customer Education Industry auto-redirect
View Guide
Customer Education Program Scales Training, Improves UX, and Proves Value in Year One
Gong takes their training platform public with Skilljar as a strategic...
auto-registration color-blue-400 Case Studies 2022 Certification Content Strategy VILT auto-redirect
View Case Study
Uncovering Actionable Insights with Customer Education Data Integrations
Learn about the importance of connecting your Customer Education...
Webinars Analytics Webinar auto-registration 2019 color-blue-700 color-blue-600 Integrations auto-redirect
View Webinar52 min
Keeping up with the Content: Crafting Content Strategies for Customer Education
Follow along as we we tap into over 30 years of combined Customer...
Webinars auto-registration Content Strategy auto-redirect
View Webinar58 min
Salesforce Integration Playbook
Enable your teams to see how learners are interacting with your Academy...
Guides Salesforce SFDC Analytics auto-registration color-blue-700 Reports Recent auto-redirect 2024
View Report
Creating Engaging VILT Content
Learn some techniques and tips for creating VILT content that engages...
2020 color-blue-700 Industry-Related Courses Content Strategy VILT
View Course15 min
How to Build a Business Case for Customer Education
Customer education and customer success expert Brandon Carroll shares...
Webinars Analytics auto-registration 2022 Customer Education Industry auto-redirect Drive Revenue
View Webinar51 min
Automox Sees 75% Reduction in Customer Onboarding Time with Skilljar
Automox University Brings Added Value for Onboarding and Training...
auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect
View Case Study
How to Use Customer Education Data to Make Better Business Decisions
Analyzing training data in conjunction with other key customer health...
Guides Analytics auto-registration 2020 color-blue-800 Customer Education Industry auto-redirect
View Guide
Energy Sector Software Launches Hybrid Training Program with 70% Completion Rate
After hiring a Head of Global Learning, Energy Exemplar launched...
auto-registration 2020 color-blue-800 Case Studies Content Strategy auto-redirect
View Case Study
4 Ways That Culture Amp Turned Customer Education into Their Secret Weapon
Learn how Culture Amp's program differentiates them from their competition,...
Webinars Webinar auto-registration 2020 color-blue-800 Content Strategy auto-redirect
View Webinar59 min
Badges, Certificates, and Certifications: A Comprehensive Guide to Credentialing
We explore the world of credentials in-depth and how they relate...
Guides auto-registration 2020 color-blue-600 Credentialling auto-redirect
View Guide
Building a Business Case For Customer Training
Prove the value of your training program and tackle objections head-on...
Guides auto-registration 2019 color-blue-400 Customer Education Industry auto-redirect
View Guide
Entelo Increases Customer Retention by 95% and Improves NPS by 200% with Skilljar
Entelo needed a way to educate their users on how their streamlined...
auto-registration 2021 Case Studies Content Strategy auto-redirect
View Case Study
Alarm.com Academy Leads to Monumental Growth in Partner Education and Engagement
Previous LMS failed to deliver the support and partnership Alarm.com...
Analytics auto-registration color-blue-400 Case Studies 2022 Certification Partner Education auto-redirect
View Case Study
5 Customer Retention Strategies that Work
Drive long term value with a customer-centric strategy...
Guides Analytics auto-registration 2020 color-blue-400 Customer Education Industry auto-redirect
View Guide
4 Steps to Create a Customer Onboarding Program
Educate customers on why they need your product, not only on how...
Guides auto-registration color-blue-400 color-blue-600 2022 Customer Education Industry auto-redirect
View Guide
Budget Planning: How to Prioritize Investments in Customer Education
This guide will show you how to ensure that your organization allocates...
Guides auto-registration 2020 color-blue-600 Customer Education Industry Monetization auto-redirect
View Guide
Skilljar Implementation Guide
Skilljar’s Implementation team will partner with you throughout the...
Guides auto-registration 2019 color-blue-400 color-blue-600 Customer Education Industry auto-redirect
View Guide
Asana Scales Training and Sees 2X+ Growth in Users for eLearning Platform
Proving a Business Case with 19 Point Higher NPS vs. Non-users and...
Analytics auto-registration color-blue-700 Case Studies 2022 Integrations auto-redirect
View Case Study
How Unifying Customer Communities and Education Can Drive Engagement
How do leading Customer Success teams combine resources across channels...
Webinars Analytics auto-registration 2020 color-blue-400 Community auto-redirect
View Webinar58 min
Building and Delivering Engaging Virtual Instructor-Led Trainings (VILT)
The Gong Customer Education team is joining Skilljar to share how...
Webinars auto-registration 2022 Content Strategy VILT auto-redirect Operational Efficiency
View Webinar54 min
Getting Started with Certification
How Zendesk is Creating Value for its Customers, Partners, and Employees...
Webinars auto-registration 2021 Certification auto-redirect Product Adoption
View Webinar54 min
Monetizing Customer Education
Monetizing customer training helps to offset program costs, fuel...
Webinars auto-registration 2019 color-blue-400 Monetization auto-redirect
View Webinar59 min
Creating Engaging On-Demand Content
Learn some techniques and tips for creating on-demand content that...
2020 Industry-Related Courses Content Strategy
View Course20 min
Enact MI Improves the Customer Experience with a Self-service Customer Training Catalog
Skilljar Provides Stronger Reporting Functionality, Multiple Integrations,...
Analytics auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect
View Case Study
Academy Spotlight 2.0: Lessons from 5 Stand-Out Academies
Our panel shares real-life examples and creative solutions to common...
Webinars auto-registration color-blue-700 Recent Customer Education Industry auto-redirect 2024 Customer Experience
View Webinar59 min
Getting started with Plans
Plans enable you to package and sell your training content with greater...
View Course12 min
Structuring Your Partner Education Program for Success
A partner education and enablement program can help you equip your...
Guides auto-registration 2019 Partner Education auto-redirect
View Guide
Tags & Filter Groups
Learn how to organize content on a catalog page with page filters....
Domains & Publishing auto-registration color-blue-400 Single Lesson auto-redirect
6 min
Creating & Managing Groups
Learn how to organize and manage groups of learners....
Groups auto-registration color-blue-600 Single Lesson auto-redirect
4.5 min
Multi-Session Live Training Events Overview
Multi-Session Events allow you to create and duplicate entire events,...
Course Management Live Training auto-registration color-blue-600 Single Lesson auto-redirect
10 min
Publishing Learning Paths
Learn about the settings available when publishing Learning Paths....
Domains & Publishing auto-registration color-blue-600 Single Lesson auto-redirect
11 min
Creating Multi-Session Events
This interactive lesson is designed to walk you through the process...
auto-registration Interactive color-blue-600 auto-redirect
Try It!
Resizing Tile Images
The size of the images used for the tiles on your training site can...
Theming QuickTips auto-registration color-blue-700 auto-redirect
5 min
Admin Dashboard Overview
Explore the functions and layout of the Admin Dashboard...
QuickTips auto-registration color-blue-800 auto-redirect
3 min
Adding a New Dashboard User
Walk through the steps involved for an Admin to create a new dashboard...
auto-registration Interactive color-blue-600 auto-redirect
Try It!
Using Strategic Insights
This lesson is designed to give you a tour of the basic functionality...
auto-registration Interactive auto-redirect
Try It!
Introduction to Integrations
Learn more about how Skilljar integrates with the tools you may be...
auto-registration color-blue-700 Single Lesson Integrations auto-redirect
7 min
Course Actions & Engagement
Learn to automate your communication and engagement with your learners....
Course Management auto-registration color-blue-400 Single Lesson auto-redirect
5 min
Single Sign-On Overview
Learn the basics of Single Sign-On and how you can use it to control...
Domains & Publishing QuickTips auto-registration color-blue-700 color-blue-400 auto-redirect
3 min
Optional Lessons
Use optional lessons to offer flexibility with surveys, exams, and...
Course Management auto-registration color-blue-400 Single Lesson auto-redirect
3.5 min
Getting Started with Catalog Pages
Learn all about Skilljar's newest feature with this on-demand training...
color-blue-700
View Course18 min
Adding & Managing Dashboard Users
Learn how to add and manage Skilljar dashboard users....
auto-registration Organization color-blue-400 Single Lesson auto-redirect
6.5 min
Object Visibility Settings
Learn how you can customize which learners are able to see and/or...
Domains & Publishing auto-registration color-blue-600 Single Lesson auto-redirect
4.5 min
3 Risks You Take by Not Investing In Customer Education
One of the most effective mechanisms your company can implement to...
Guides auto-registration 2020 Customer Education Industry auto-redirect
View Guide
Creating an Auto Registration Tag
Create an auto-registration tag so your learners are silently registered...
Domains & Publishing QuickTips auto-registration color-blue-400 auto-redirect
4 min
Dashboard vs Training Domain
Administrators use the Skilljar Dashboard to design and distribute...
QuickTips auto-registration color-blue-800 auto-redirect
3 min
Course Details & Settings
Learn the role the Course Details Page & Settings play in your course...
Course Management auto-registration color-blue-700 Single Lesson auto-redirect
8 min
Getting the Most Out of Your Skilljar Data
Leverage data pipelines to get the most value out of your Skilljar...
View Course25 min
Inviting & Managing Students
Learn how to invite learners to your training domain and manage them....
Students auto-registration color-blue-700 Single Lesson auto-redirect
7 min
Publishing Courses
Learn about the settings available when publishing courses to your...
Domains & Publishing auto-registration color-blue-600 Single Lesson auto-redirect
12 min
Caption File Upload Overview
Learn how uploading caption files can improve accessibility, localization,...
Content Management Course Management auto-registration color-blue-400 Single Lesson auto-redirect 2024
5 min
Maximizing Impact with Skilljar + Salesforce
Learn how Skilljar's Salesforce integration provides real-time training...
Salesforce SFDC Analytics Data & Integrations color-blue-700 Integrations 2024
View Course30 min
Customer Education Business Impact Template Overview
Learn how to use the Business Impact Templates to show the value...
View Course20 min
Installing the Salesforce Integration (SFDC App)
Learn how to set up your Salesforce integration to pass Skilljar...
QuickTips auto-registration color-blue-600 auto-redirect
3 min
Advanced Theming: Customizing Your Training Site with CSS and Javascript
Join Tyler Larson as he explains how to use CSS and Javascript to...
View Course26 min
Training Credits Overview
A quick introduction to Skilljar's Training Credit feature....
View Course10 min
Bulk Uploading Course Content
Uploading multiple pieces of content at once can save you time when...
Course Management auto-registration color-blue-700 Single Lesson auto-redirect
5 min
Getting Started with Skilljar's API
This Quick Tip is designed to show you how you can use Skilljar's...
auto-registration Organization color-blue-400 Single Lesson auto-redirect
4 min
Publishing Plans
Learn about the settings available when publishing Plans....
Domains & Publishing auto-registration color-blue-700 Single Lesson auto-redirect
8 min
Audit Log Overview
Learn how the Audit Log helps you to track changes made to your course...
auto-registration Organization color-blue-600 Single Lesson auto-redirect
3.5 min
Course Creation Overview
Learn about courses as an object, course components, and course management....
Course Management auto-registration color-blue-600 Single Lesson auto-redirect
5 min
Signing in as a Student
You're able to sign in as a student of a domain to see what they...
Students auto-registration color-blue-700 Single Lesson auto-redirect
2 min
Creating a Quiz Question Bank
Quiz Question Banks allow you to create, maintain, and incorporate...
Course Management auto-registration color-blue-700 Single Lesson auto-redirect
4 min
Getting Started w/ Live Training
Use this lesson type to offer Instructor-Led or Virtual Instructor-Led...
Course Management Live Training auto-registration color-blue-600 Single Lesson auto-redirect
4 min
Managing Live Event Attendees
Learn how to manage existing live events and attendees....
Live Training auto-registration color-blue-700 Single Lesson auto-redirect
3 min
Creating & Publishing Catalog Pages
Learn about the settings available when publishing Catalog Pages....
Domains & Publishing auto-registration color-blue-400 Single Lesson auto-redirect
8.5 min
Convert your Theme to Skilljar's Upgraded Base Theme
Convert your existing theme to the upgraded base theme to take advantage...
Theming auto-registration color-blue-600 Single Lesson auto-redirect
6.5 min
Setting or Changing Your Catalog Homepage
Easily set or change the default homepage for your training site...
Domains & Publishing auto-registration color-blue-400 Single Lesson auto-redirect
2 min
Introduction to Site Theming & Customization
Learn how to customize your training site beyond the basics....
Theming auto-registration color-blue-600 Single Lesson auto-redirect
4.5 min
Managing Course Curriculum
Learn to manage the content and curriculum that makes up a course...
Course Management auto-registration color-blue-600 Single Lesson auto-redirect
8.5 min
Certified Success!
In this course, Aily Roper will share the successes of Bluebeam's...
Program Strategy Content Development Connect 2023
View Recording45 min
CELab Live from Connect 2020
Recorded live during Skilljar Connect 2020! This episode of CELab...
General color-blue-800 Connect 2020
View Recording30 min
Building a Diversified Training Program that Drives Engagement
This session will cover the importance of creating various forms...
Content Development color-blue-400 Connect 2023
View Recording50 min
Content Creation at Scale
As the demands for your content increase, learn about how to scale...
Content Development color-blue-400 Connect 2020
View Recording31 min
Engaging and Empowering Customers with Video
Matt Pierce, Learning and Video Ambassador at TechSmith, details...
Content Development color-blue-700 Connect 2019
View Recording53 min
Catalog Management Best Practices
In this session, Tyler dove into the most optimal ways to set up,...
Skilljar-Specific color-blue-600 Connect 2021
View Recording35 min
Customer Education at LinkedIn
LinkedIn has several distinct lines of business, but one thing they...
Program Strategy color-blue-700 Connect 2020
View Recording41 min
Tying Training to Outcomes
This session looks at the importance that training plays in advancing...
Program Strategy color-blue-400 Connect 2021
View Recording30 min
Future of ILT/VILT
We dive deep into ILT and VILT for training different audiences....
Program Strategy color-blue-700 Connect 2021
View Recording48 min
Customer Education and the Double Bottom Line
In this keynote address, Sandi Lin (Skilljar CEO) discusses the trends...
General color-blue-600 Connect 2021
View Recording25 min
From Good to Great: Scaling Customer Success
Whether you are looking to stand up a customer education program...
Program Strategy Connect 2022
View Recording36 min
The Rise of Customer Education
Exploration of market and industry trends that have led to an increased...
General color-blue-600 Connect 2018
View Recording36 min
The Customer Education Pyramid
You’ll learn a framework you can use to define your KPI metrics and...
Program Strategy color-blue-700 Connect 2020
View Recording31 min
Obsessed with Your Success
Learn what the implementation process looks like at Skilljar and...
Skilljar-Specific color-blue-800 Connect 2022
View Recording21 min
Monetization Strategies to Meet and Exceed Revenue Targets
Learn how to add monetization elements to your education program...
Program Strategy Connect 2023
View Recording39 min
Value-based Customer Onboarding
The panelists discussed various facets of their onboarding programs,...
Program Strategy color-blue-400 Connect 2019
View Recording41 min
Instructional Writing at its Best
How to write and edit content for learning and effectively communicate...
Content Development color-blue-400 Connect 2020
View Recording28 min
The State of Assessments
This session explored the state of assessments and why they are an...
Program Strategy color-blue-400 Connect 2021
View Recording47 min
Keynote: Why Education Is At The Heart of CS
Learn why education is critical at every step of the customer lifecycle,...
General color-blue-700 Connect 2022
View Recording42 min
Adapting Educational Content
Melissa Rogers, an Associate Professor at Whitworth University, will...
Content Development color-blue-600 Connect 2023
View Recording40 min
Accessibility: Meeting Your Learners Where They Are
Learn what accessibility looks like in the world of customer education...
Content Development color-blue-600 Connect 2021
View Recording36 min
Acquiring and Retaining Learners to Drive Product Adoption
Maria Manning-Chapman discusses TSIA’s Customer Engagement Model...
General color-blue-800 Connect 2019
View Recording25 min
State of the Union: How AI is Transforming Customer Education
This course explores the profound impact of AI on Customer Education...
General color-blue-600 Connect 2023
View Recording16 min
Demystifying the Revenue Generating CE Program
Our hosts focus on considerations one should take when asked to build...
Program Strategy color-blue-600 Connect 2020
View Recording28 min
Harnessing the Power of Training, CS, and Community
Communities, Customer Success, and Training efforts are powerful,...
Program Strategy color-blue-800 Connect 2021
View Recording44 min
Training a Global Audience
When usage is growing there are both language and cultural barriers...
Program Strategy color-blue-700 Connect 2020
View Recording28 min
Using Customer Education to Personalize the Customer Experience
Learn how to nurture and grow customer base with curated, personalized...
Program Strategy color-blue-900 Connect 2023
View Recording42 min
Getting the Most Out of Your Education Program
An online education program that impacts all areas of a business...
Program Strategy color-blue-800 Connect 2023
View Recording57 min
Beating Budget Cuts
Vanessa Neurohr, VP of Customer Success at Muck Rack, will share...
Program Strategy color-blue-700 Connect 2023
View Recording38 min
Aligning Customer Education and Certifications
Panelists discussed the benefits of a certification program and how...
Program Strategy color-blue-600 Connect 2019
View Recording25 min
Defining Your Customer Education Model (Keynote)
Determine the model that best suits your needs and how to put that...
Program Strategy color-blue-400 Connect 2018
View Recording46 min
Better Together
Learn what the implementation process looks like at Skilljar and...
Skilljar-Specific color-blue-400 Connect 2023
View Recording55 min
Learning Outside the Box
Taimur Rashid (Microsoft) discussed the mechanisms Microsoft uses...
General color-blue-600 Connect 2019
View Recording31 min
Using Skilljar's Strategic Insights
Learn how to best use Strategic Insights to benchmark key program...
View Course10 min
Integrating Your Skilljar Data in Gainsight
Learn to leverage Skilljar's integration with Gainsight to enhance...
Analytics auto-registration Data & Integrations color-blue-700 Integrations auto-redirect 2025
View Course3 min
Boost Customer Activation & Retention
Heap shares how they optimized their training program by analyzing...
Webinars Analytics auto-registration color-blue-400 Content Strategy 2023 auto-redirect
View Webinar60 min
Integrate Your Skilljar Data in Gainsight
Use Skilljar's Gainsight Integration to combine all of your essential...
Guides Analytics Data & Integrations Integrations 2025
View Guide20 min
Leadership Insights to Boost Customer Success (Skilljar & Zywave)
5 Ways to Level-up the Customer Education & Customer Success Partnership...
Webinars auto-registration color-blue-700 Customer Education Industry 2023 auto-redirect Operational Efficiency
View Webinar54 min
2022 State of Customer Education
Benchmarks and trends every program leader should know...
Webinars Analytics auto-registration 2022 Customer Education Industry auto-redirect
View Webinar56 min
Education + Marketing: Uncover hidden opportunities to add value
Unlock the Power of Unified Marketing and Education Campaigns...
Webinars Marketing auto-registration color-blue-600 auto-redirect 2024 Operational Efficiency
View Webinar59 min
A Customer-First Approach to Professional Certifications
Bluebeam joins Skilljar to share how their customer-first approach...
Webinars auto-registration color-blue-800 2022 Certification Community Credentialling Monetization auto-redirect Drive Revenue
View Webinar52 min
Optimizing Reach: How to market your external training program to learners
Discover how a redesigned or refreshed academy can transform customer...
Webinars Marketing auto-registration color-blue-800 auto-redirect 2024 Operational Efficiency
View Webinar59 min
Train to Retain
How Jamf Leveraged Short-form Content to Amplify Their GTM Strategy...
Webinars Analytics auto-registration color-blue-600 Content Strategy Integrations 2023 auto-redirect Customer Experience
View Webinar59 min
To Monetize or Not to Monetize: Smartsheet's Story
Stephanie Barbee and Damani Musgrave share their first-hand experience...
Webinars Analytics auto-registration 2022 Content Strategy Monetization auto-redirect Drive Revenue
View Webinar44 min
Build, Promote, Measure
How to Gain Visibility for Your Customer Education Program (w/Weave)...
Webinars Analytics Marketing auto-registration color-blue-700 Content Strategy 2023 auto-redirect Customer Experience
View Webinar59 min
No Jedi Mind Tricks: RingCentral's 4 Key Strategies to Scale Customer Education and Training
Get insight into how RingCentral leveraged talent, innovated content...
Webinars auto-registration 2022 Content Strategy Customer Education Industry auto-redirect Operational Efficiency
View Webinar58 min
The Why, What, & How of Transitioning to Virtual Training
Self-paced, on-demand programs can give students access to the information...
Guides auto-registration 2020 color-blue-800 Content Strategy auto-redirect
View Guide
How to Scale Your Customer Education Engine Fast
We showcase some of the most innovative EdTech companies and how...
Webinars auto-registration 2020 color-blue-700 Content Strategy auto-redirect
View Webinar58 min
Common Challenges and Solutions for Digital Training
This course takes a look at 6 common challenges we hear when creating...
2020 color-blue-400 Industry-Related Courses Content Strategy
View Course30 min
Creating Delightful Customer Education Programs that Drive Business Outcomes
It’s critical that both your content and your learning experience...
Webinars Webinar auto-registration 2020 color-blue-600 Content Strategy auto-redirect
View Webinar60 min
4 Ways to Market Your Customer Education Program
If you’re noticing that users aren’t registering or engaging with...
Guides Marketing auto-registration 2019 color-blue-700 color-blue-600 auto-redirect
View Guide
IPRO Integrates a Learning Center Into Onboarding Process and Increases User Engagement by 78%
Move to a Self-guided eLearning Platform Creates Confident, Self-sufficient...
auto-registration color-blue-700 Case Studies 2022 Certification Content Strategy auto-redirect
View Case Study
Measure Up: How to Analyze Education Program Metrics
Expressing your program's value is vital to any training team, but...
Webinars Analytics auto-registration color-blue-700 2023 auto-redirect Operational Efficiency
View Webinar52 min
Badges, Certificates, and Certifications
Do you know what the differences are between badges, certificates,...
Webinars auto-registration 2019 color-blue-400 Credentialling auto-redirect
View Webinar43 min
Smartsheet Moves to an eLearning Platform to Help Drive $1M Revenue Target
Skilljar succeeded where previous LMS failed to deliver on monetization...
auto-registration color-blue-400 color-blue-600 Case Studies Certification Credentialling Monetization auto-redirect
View Case Study
Skilljar's Salesforce Integration 101
Skilljar’s Salesforce integration feeds your customer training data...
Guides Analytics auto-registration 2019 color-blue-400 Integrations auto-redirect
View Guide
DataRobot Switches LMS Providers and Finds Better Customer Success, Integrations, and More
DataRobot turned to Skilljar so they could streamline the user experience,...
auto-registration 2021 color-blue-700 Case Studies Integrations auto-redirect
View Case Study
MRI Software Increases YOY eLearning Revenue by 38%, Nearly Doubling Monetization Goal
Real Estate Software Firm Easily Migrates Learning Content From Five...
auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect
View Case Study
Training for Lead Generation, Customer Onboarding, and Support
Addressing prospect and customer needs in a thoughtful manner at...
Guides auto-registration 2020 color-blue-400 Customer Education Industry auto-redirect
View Guide
Skilljar's Latest Innovations in Demonstrating the Business Impact of Education
See how Skilljar's new reporting and analytic capabilities are trailblazing...
Webinars General Analytics auto-registration color-blue-600 2023 auto-redirect
View Webinar19 min
Customizing Course Platform Text
Customize the default text that appears in the training platform...
Theming auto-registration color-blue-400 Single Lesson auto-redirect
2 min
Skilljar Admin Professional Exam
Demonstrate your Skilljar knowledge! Complete this exam to earn your...
Certifications color-blue-800 Certificate
Earn Certificate~60-90 min
Foundations in Customer Education Assessment
We built this program to help leaders like you learn more about the...
color-blue-800 Certificate
Earn Certificate
Intro to Program Strategy
This course is designed to give you an overview of key topics surrounding...
color-blue-600
View Course
Automation and API Integrations
APIs allow your teams to automate the transfer of data between different...
Skilljar-Specific color-blue-400 Connect 2022
View Recording24 min
Collaborative Learning: Creating Activities that Engage
Asynchronous, self-paced training online is an effective way to scale...
Content Development color-blue-600 Connect 2020
View Recording43 min
Observations from Skilljar's World-Class CS Team
Learn about the trends that our experts are noticing - Presented...
General color-blue-600 Connect 2020
View Recording25 min
What Do Executive Leaders Want From a CEd Program?
This panel shares the hits and misses in Customer Education they've...
General color-blue-800 Connect 2022
View Recording47 min
Customer Education Insights: Sandi Lin, Skilljar
Sandi Lin, CEO of Skilljar will welcome attendees and present insights...
General color-blue-800 Connect 2019
View Recording15 min
Producing Great Content Quickly
You need to create an onboarding program that gets results. This...
Content Development Connect 2022
View Recording25 min
No Code Skilljar Integrations
In this breakout session, Spencer covered several integrations and...
Skilljar-Specific color-blue-800 Connect 2021
View Recording17 min
The Golden Rule for Your Customer Education Portfolio
Adam Avramescu shares his background and experience in the customer...
Program Strategy color-blue-400 Connect 2019
View Recording24 min
Investing in Customer Education
This executive panel shares thoughts and advice on investing in Customer...
General color-blue-800 Connect 2020
View Recording43 min
Developing Impactful Learning Content
This session explored what you should know in order to develop effective...
Content Development color-blue-700 Connect 2021
View Recording40 min
What Are Your Program’s Analytics Telling You?
This session will cover how to visualize program success to make...
Program Strategy color-blue-700 Connect 2023
View Recording34 min
Meeting The Needs of Your Business
Learn how Buildertrend's trained customers compare to untrained customers...
General color-blue-600 Connect 2023
View Recording53 min
Data-Driven Customer Education (Panel)
Lessons Learned from Embedding Education Throughout the Customer...
Program Strategy color-blue-800 Connect 2018
View Recording46 min
Partnering with Customer Success
Panelists discussed the relationship between Customer Success and...
Program Strategy color-blue-700 Connect 2019
View Recording24 min
Keynote: Trends in Education Services
XaaS business models are a current trend, and customer training organizations...
General color-blue-400 Connect 2022
View Recording56 min
Taking Advantage of AI
This panel of experts will share their insights into the potential...
General color-blue-400 Connect 2023
View Recording47 min
Ensuring the Rubber Hits the "Right" Road
Learn how to align your organizational philosophy with your exams...
Program Strategy color-blue-700 Connect 2023
View Recording62 min
Eliminating Risk & Avoiding Pitfalls During M&A
These experts have managed multiple company acquisitions and will...
Program Strategy color-blue-600 Connect 2022
View Recording46 min
Where Content and Certification Converge
In this case study, find out how Slack stood up a new customer certification...
Content Development color-blue-800 Connect 2020
View Recording32 min
Content that Sticks (Panel)
Strategies for Building Effective Training Content for Voluntary...
Content Development color-blue-700 Connect 2018
View Recording45 min
Moving the Needle: Key Training Metrics
This session examined the need for key training metrics to not only...
Program Strategy color-blue-800 Connect 2021
View Recording49 min
How to Get Your Learners into Flow
One of the hardest things to do is to motivate students to want to...
Program Strategy color-blue-400 Connect 2020
View Recording30 min
The Better Way to Onboard Customers
The best onboarding programs have a super power: they’re constantly...
Webinars auto-registration 2020 color-blue-800 Content Strategy Customer Education Industry auto-redirect
View Webinar59 min
Zendesk Switches Customer Training to Skilljar & Sees YOY Learner Growth of 58%
Move From Another LMS Vendor Led To Improved Integrations and a Better...
auto-registration color-blue-700 Case Studies 2022 Certification Content Strategy Integrations auto-redirect
View Case Study
The Free Training Fallacy: Why Paying for Training isn't a Roadblock
In this eBook, we’ll explore why both free- and fee-based training...
Guides auto-registration 2020 Monetization auto-redirect
View Guide
Translating Customer Education Success into Business Impact
How to Talk About Customer Education so Your Executives Care...
Webinars Analytics auto-registration 2019 color-blue-400 Customer Education Industry auto-redirect
View Webinar52 min
The Four Pillars of Customer Enablement
Industry expert Steve Mullins joined us to share his model for successful...
Webinars Analytics auto-registration 2020 Content Strategy auto-redirect
View Webinar60 min
The Definitive Guide to Customer Education Metrics
Start mapping customer training program impact to business outcomes...
Guides Analytics auto-registration color-blue-400 2022 Customer Education Industry auto-redirect
View Guide
How to Choose an LMS for External Training
Is your Learning Management System optimized for external audiences?...
Guides auto-registration color-blue-800 2022 Customer Education Industry auto-redirect
View Guide
3 Ways to Expand the Reach of Your Training Program
If you’re currently only using your training program for one target...
Guides auto-registration 2020 color-blue-600 Content Strategy VILT auto-redirect
View Guide
Monetizing Your Training Program
Ready to grow training revenue? Learn how to leverage internal partnerships...
2019 color-blue-400 Industry-Related Courses Monetization
View Course18 min
Tips and Tools for Creating On-Demand Content
Join us as we take a look at ways to improve your on-demand content...
2021 color-blue-700 Industry-Related Courses Content Strategy
View Course40 min
Biotech Company Drives New Leads with Customer and Prospect Training
Over 4,000 people added to Lambda U nurture campaign based on engagement...
Marketing auto-registration 2020 color-blue-800 Case Studies auto-redirect
View Case Study
Scaling and Supporting Multiple Teams with Training
Skilljar's Ease of Use Makes Switching From Another LMS a No-brainer...
auto-registration Case Studies 2022 auto-redirect
View Case Study
Creating Engaging Content in a Virtual World
Check out our tips and tricks for creating engaging content in a...
Webinars auto-registration 2020 color-blue-600 Content Strategy VILT auto-redirect
View Webinar60 min
3 Reasons to Prioritize On-Demand Customer Training
Customer onboarding is an increasingly important part of long-term...
Guides Analytics auto-registration 2019 color-blue-400 color-blue-800 Content Strategy Monetization auto-redirect
View Guide
Marketing Training to New Users
Learn how to convert your newest customers into your newest learners!...
Marketing 2021 Industry-Related Courses
View Course20 min
How to Price and Package Customer Training
To charge or not to charge? That is the question many customer training...
Guides auto-registration 2019 color-blue-600 Monetization auto-redirect
View Guide
Customer Education is the Scale Engine of Customer Success
1:1 customer training can drain your Customer Success team’s time...
Webinars auto-registration 2021 color-blue-700 Customer Education Industry auto-redirect Operational Efficiency
View Webinar55 min
4 Ways to Optimize and Uplevel Your Customer Education Program in 2024 (Skilljar, Jackson Laboratory, & AppFolio)
How to leverage integrations for monetization, CRM, certification,...
Webinars auto-registration color-blue-400 Customer Education Industry 2023 auto-redirect Drive Revenue
View Webinar56 min

Program Spotlight

Hear from Skilljar customers and learn best practices in our monthly program spotlight.

Pendo

Learn about their revised Program Strategy

Shifting focus led to reduced support tickets, increased enrollments, higher retention, and more.

Stuck? We're here to help!

Having an issue with a course, webinar, or other content in Skilljar Academy? Want to request content? Our education specialists are here to help.

Get in touch