Developing Impactful Learning Content

This session explored what you should know in order to develop effective and engaging training content for your learners. Drawing from their industry knowledge and experience, the panelists walked through the various learning principles, models, workflow, and processes that guide them when planning and creating content that meets the needs of their audience. They also discussed how they prioritize content needs while focusing on delivering value through business outcomes. 

Whether you’re new to developing learning content or managing a team of instructional designers and content creators, you’ll benefit from hearing how some of the top programs in our industry approach the development of effective learning content. 

Topics covered will include:

• • Basic Learning Principles
  • Educational Models
  • Development Processes
  • Value of Customer Education

Panelists:
Kelly Reed, Instructional Design Manager, Zendesk
Amina Khattak, Director of Training, Streetlight Data

Moderated by:
Cutler Bleecker, Learning Experience Designer, Skilljar