Tracking the Impact of Your Courses
Blair Mishleau, Principal Customer Education Manager at Clever shares how they use dashboards to measure the impact of their courses.
Skilljar Coffee Chats showcase best practices and different ways customers are using Skilljar, including presentations from special guests. December's Customer Education Coffee Chat, hosted by Cutler Bleecker, Skilljar’s Customer Training Manager, featured a conversation with Blair Mishleau, Principal Customer Education Program Manager at Clever. Blair shared how his team has built a Course Performance Dashboard to determine how well courses are performing. From NPS score and completion rate, to impact on business metrics, the dashboard is a key tool to see how courses are doing and drive action!
Register for upcoming Customer Education Coffee Chats here to join the conversation!