Customer Focused: How a shift in content strategy led to increased learner engagement and satisfaction while also driving revenue and retention
ClickUp's Elliot Rossbach and Greg Mead share the framework for the program's evolution from content for all to a more targeted approach
Skilljar Coffee Chats showcase best practices and different ways customers are using Skilljar, including presentations from special guests. Our June Coffee Chat featured Elliot Rossbach and Greg Mead of ClickUp and focused on Content Optimization. Specifically, how a move to more short-form content and the introduction of AI to their workflow has led to a 91% completion rate and an overall increase in learner engagement.
Check out previous Coffee Chats here to catch up on the recorded events!