Foundations in Customer Education Assessment

Foundations in Customer Education Assessment

We built this program to help leaders like you learn more about the field and understand the fundamentals of building and maintaining an amazing Customer Education program.

About this course

We built this program to help leaders like you learn more about the field and understand the fundamentals of building and maintaining an amazing Customer Education program. 

We’ve collected highlights from years of researching and creating Customer Education programs and compiled them into four courses. As you navigate the content, you’ll notice a few familiar faces, voices, and writing from both the Skilljar team and our amazing customer community. The courses, which include a mix of videos and articles, are meant to serve as resources to help you explore your current strategies, and ultimately, improve customer retention and engagement.

Curriculum

  • Welcome to the Foundations in Customer Education Certification Program!
  • Foundations in Customer Education Assessment
  • Summary

About this course

We built this program to help leaders like you learn more about the field and understand the fundamentals of building and maintaining an amazing Customer Education program. 

We’ve collected highlights from years of researching and creating Customer Education programs and compiled them into four courses. As you navigate the content, you’ll notice a few familiar faces, voices, and writing from both the Skilljar team and our amazing customer community. The courses, which include a mix of videos and articles, are meant to serve as resources to help you explore your current strategies, and ultimately, improve customer retention and engagement.

Curriculum

  • Welcome to the Foundations in Customer Education Certification Program!
  • Foundations in Customer Education Assessment
  • Summary