Creating a Successful Customer Training Strategy

Creating a Successful Customer Training Strategy

Creating a comprehensive customer training program might seem like a daunting task, but there are some simple steps you can take to set your organization up for success.

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About this course

Looking to create a comprehensive customer training strategy? Don't worry; this might seem overwhelming, but the experts from Skilljar and SuccessHacker are here to help.

Set your organization up for success! In this webinar, which took place Wednesday, February 15 at 11am PST, we shared insights and best practices on how to create an effective customer training strategy from start to finish.

In this webinar, you’ll learn how to:

  • Secure your training budget and executive support
  • Set program goals & objectives
  • Develop a post-launch plan and ongoing performance management process

 

Curriculum

  • Step 1 - Identify Needs
  • Step 2 - Identify How to Meet Your Needs
  • Step 3 - Objectives
  • Step 4 - Pricing and Packaging
  • Step 5 - Marketing
  • Key Takeaways

About this course

Looking to create a comprehensive customer training strategy? Don't worry; this might seem overwhelming, but the experts from Skilljar and SuccessHacker are here to help.

Set your organization up for success! In this webinar, which took place Wednesday, February 15 at 11am PST, we shared insights and best practices on how to create an effective customer training strategy from start to finish.

In this webinar, you’ll learn how to:

  • Secure your training budget and executive support
  • Set program goals & objectives
  • Develop a post-launch plan and ongoing performance management process

 

Curriculum

  • Step 1 - Identify Needs
  • Step 2 - Identify How to Meet Your Needs
  • Step 3 - Objectives
  • Step 4 - Pricing and Packaging
  • Step 5 - Marketing
  • Key Takeaways