Aligning Customer Training with Certifications

Aligning Customer Training with Certifications

About this eBook

If you're struggling with delivering a cohesive customer training certification program, you're not alone. From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together.

In this eBook, you'll learn how to:

1. Achieve integrated outcomes
2. Personalize learning pathways
3. Measure the impact of certification.

About this eBook

If you're struggling with delivering a cohesive customer training certification program, you're not alone. From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together.

In this eBook, you'll learn how to:

1. Achieve integrated outcomes
2. Personalize learning pathways
3. Measure the impact of certification.